Privacy Policy
Effective November 2, 2026. How Hangzhou Pujue E-Commerce Co., Ltd. handles inquiry and website-use information.
Privacy Policy
1. About this policy
Purapeelo is operated by Hangzhou Pujue E-Commerce Co., Ltd. in Hangzhou, China. This policy explains how information is handled through our website, inquiries and related business communications. It covers people contacting us about wholesale jewelry, custom development and existing orders. The effective date is November 2, 2026.
2. Information provided by you
The inquiry form requests your name, email address, phone or WhatsApp number and message, and offers an optional supporting-file field. A business conversation may also include your company name, product selections, design references, quantities, destination, shipping details and order records. Share information needed for the inquiry or order and avoid unnecessary sensitive information.
3. Technical and site-use information
The website and its usage-analytics features may collect technical information such as IP address, browser or device details, referrer, pages viewed and interaction times. This information helps operate the site, investigate technical problems, limit abuse and understand interest in our business content. It can be associated with an inquiry when you identify yourself through a form or other communication.
4. Sources of information
We receive information directly when you submit a form, email us, contact the team through WhatsApp or provide order details. Technical information can also arise from website requests, cookies and site-use tracking. If a colleague or authorized business representative contacts us for you, the conversation may include the information needed to handle that business request.
5. Purposes of processing
We use relevant information to respond to inquiries, review product selections or custom briefs, prepare quotations, manage samples and orders, coordinate agreed payments and logistics, provide after-sales assistance and maintain business records. Technical information supports website operation, security and service improvement. We do not sell inquiry information or customer contact lists. You can ask us to stop promotional follow-up.
6. Appropriate processing basis
The basis for handling information depends on the purpose and applicable law. This can include responding to a request you initiate, preparing or performing an order, meeting legal recordkeeping duties, operating and securing the website, or consent where required. If a particular activity depends on consent, you may withdraw that consent without affecting processing that was lawful before withdrawal.
7. Service providers and disclosure
Relevant information may be handled by website hosting, email, content-delivery, analytics, communication and business-support providers. Agreed orders may require information to be provided to payment or logistics providers. The inquiry form is configured to store submissions in the website database and email info@purapeelo.com; it also sends a response to the address entered in the form. Information may be disclosed where required by law or reasonably needed to address fraud, security or a legal claim.
8. International processing
Purapeelo operates from China. Website, email, communication and order-related services may involve processing in China or other countries where the relevant service is operated. Applicable transfer requirements depend on the information, purpose and destination. Contact the team if you need information about the processing arrangements relevant to your inquiry or proposed order; do not submit restricted information before agreeing suitable arrangements.
9. Retention
Information is retained for as long as reasonably needed to handle the relevant inquiry, cooperation or order and meet applicable recordkeeping, tax, dispute or other legal requirements. Different records can require different periods. Information that is no longer required should be deleted or anonymized through the relevant record-management process. A request for deletion is reviewed alongside any continuing legal or contractual need to retain particular records.
10. Security and files
We use HTTPS for website communication and account-based access for administration of inquiry records. Access to business information should be limited to people and service providers who need it for the relevant work. No internet transmission or storage method can be guaranteed completely secure. Avoid sending card security codes, passwords, identity documents or other unnecessary sensitive information through the general inquiry form.
11. Your requests and rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction or portability of personal information, object to certain uses, withdraw consent or complain to a relevant authority. Email info@purapeelo.com with the request and enough information to identify the inquiry. We may need to verify your identity and explain any lawful reason why a particular record must be retained.
12. Cookies, analytics and external services
Cookies or similar technologies may support site functions, preferences, security and usage analytics. You can use browser settings to block or remove cookies, with possible effects on site features. Some assets are served through external content-delivery services, which receive technical connection information when assets load. If you use WhatsApp, review WhatsApp’s privacy information. If Google-based bot protection is enabled, its applicable service terms and Google privacy information also describe relevant processing.
13. Children
This website and its inquiry services are intended for business buyers. We do not knowingly seek personal information from children for jewelry sourcing or order discussions. If you believe a child has supplied information through our inquiry channels, contact the team so the relevant record can be reviewed and handled appropriately.
14. Business review and automated tools
Site-use tools can help organize technical or business-interest information. Product feasibility, quotations and order arrangements require review of the relevant inquiry and agreed requirements. If you have a question about the handling of your inquiry or would like a person to review a communication, contact the Purapeelo Team at info@purapeelo.com.
15. Policy updates
We may update this policy when website features, service arrangements or business processes change. The updated policy will appear on this page with its effective date. Where a particular change requires an additional notice or consent under applicable law, it should be addressed through the relevant communication or feature before that processing is introduced.
16. Contact
For privacy questions, corrections or other information requests, contact the Purapeelo Team at info@purapeelo.com. Office: M21 Fashion Creative Park, Room 102, Shangcheng District, Hangzhou, Zhejiang, China. Identify the relevant inquiry or contact address to help locate the information. Requests are reviewed and answered in accordance with the applicable circumstances and legal requirements. Effective date: November 2, 2026.
Questions about privacy policy
Contact the Purapeelo Team for the applicable inquiry or order details.
What information does an inquiry contain?
How long is inquiry information retained?
Who may handle my information?
Do you use website analytics?
Can I request correction or deletion?
Should I submit card details in the inquiry form?
Find the right route for your collection
Explore our business sourcing topics, then send your selected product codes or a custom-development brief.
Wholesale Jewelry
Discuss your jewelry sourcing requirements, preferred materials and quantities with the Purapeelo Team.
Get A Quote
Custom Women's Jewelry
Share your design references, materials and quantities for a project-specific development review.
Get A Quote
Custom Gemstone Jewelry
Share your design references, materials and quantities for a project-specific development review.
Get A QuoteJewelry Manufacturers
Share your design references, materials and quantities for a project-specific development review.
Get A QuoteQuestions for the Purapeelo Team
Email info@purapeelo.com with your inquiry or order reference.